Policies

These policies apply to all members of The Good Shepherd Agricultural Mission (including but not limited to staff, children, volunteers, visitors and children of staff). They also govern any person working on the GSAM premises, with our children and interactions on our website and social media platforms.

Our Code of Conduct sets the standards for the way we work in all our activities and undertakings.

Click the policies below to view more information about each of them.

Anti-Fraud and Corruption Policy

We have a zero-tolerance policy towards fraud, bribery and corruption.

Cancellation & Refund Policy

No cancellations or refunds will be entertained.

Child Protection Policy

We have a fundamental duty of care towards all children we engage with, including to protect them from abuse.

Complaints Policy

We are committed to taking complaints seriously, investigating them appropriately and acting upon any issue in a timely manner.

Counter Terrorism, Money Laundering and Sanctions Policy

Our resources must not be used to support criminal or terrorist purposes or in any way that breaches applicable sanctions.

Financial Management and Reporting Policy

We have a zero-tolerance policy towards fraud, bribery and corruption.

Media and Social Media Policy

We maintain an appropriate and professional media and social media presence.

Privacy Policy

Your privacy is important to us. See what information we collect and why we collect it here.

Security Policy

We acknowledge our duty of care to staff, children, visitors and others, in physical and digital environments.

Shipping & Delivery Policy

Shipping is not applicable for what we do.

Terms & Conditions

By using our website you agree to these Terms and Conditions.

Visitors Agreement

All of our visitors and volunteers must sign a copy of this document and submit an original ID card (passport, voter ID, AADHAAR Card) upon arrival for verification of identity.